Illinois Department of Human Services: Domestic Violence Victims Services
Domestic Violence Helpline:
• 1-877-TO END DV or 1-877-863-6338 (Voice)
• 1-877-863-6339 (TTY)
The hotline is toll free, confidential, multilingual, and open 24-hour
Services include:
• a 24-hour crisis hotline that provides:
o support
o information
o referral
• counseling
• safety planning
• legal advocacy
• children’s services
• temporary food and housing
• teaching people about domestic violence and problems that come with domestic violence
• reaching out to people who are victims of domestic violence
• teaching people domestic violence is NOT OK
• teaching youth in school how to identify and avoid domestic violence
• What is Domestic Violence and what can be done to avoid it?
working with police and law enforcement to better protect victims and their families
Local DHS Offices and Service Providers for Victims of Domestic Violence
Family Resources, Inc.
Domestic Violence Victim Services
Employees speaking Spanish is available.
1521 47th Ave
Moline, IL 61265
Phone: (309) 797-6534
TTY: None
Fax: (309) 797-6569
Website: www.famres.org
24-hour hotlines: (563) 326-9191 or (309) 797-1777 (accepts collect calls).
Mercer County Family Crisis Center
Domestic Violence Victim Services
110 N.W. 3rd Ave.
Aledo, IL 61231
Phone: (309) 582-7233
TTY: None
Fax: (309) 582-5675
Provides off-site emergency shelter, counseling, and support services to domestic violence victims.
Safe Harbor Family Crisis Center
Domestic Violence Victim Services
Information in Spanish is available
1188 W. Main St.
Galesburg, IL 61401
Phone: (309) 343-7233
TTY: (309) 343-3956
Website: www.safeharbordv.org
Provides off-site emergency shelter, counseling, and support services to domestic violence victims.
Western Illinois Regional Council–Community Action Agency
Domestic Violence Victim Services
223 S. Randolph St., PO Box 157
Macomb, IL 61455
Phone: (309) 837-2997
TTY: None
Fax: (309) 836-3640
Website: www.wirpc.org
Provides off-site emergency shelter, counseling, and support services to domestic violence victims. 24-hour hotline: (309) 837-5555.
YWCA of the Sauk Valley
Domestic Violence Victim Services
412 First Ave.
Sterling, IL 61081
Phone: (815) 625-0333
TTY: (815) 625-6870
Fax: (815) 625-5308
Website: www.ywca.org/saukvalley
Provides on-site emergency shelter, counseling, and support services to domestic violence victims. 24-hour hotlines: (815) 626-7277 or (815) 288-1011.
Information for Illinois residents:
Illinois Coalition Against Domestic Violence – www.ilcadv.org
Illinois: Domestic Violence Resources – http://www.aardvarc.org/dv/states/ildv.shtml
National Domestic Violence Hotline
1-800-799-SAFE
http://www.thehotline.org/
Chicagoland Domestic Violence Help Line
1-877-863-6338 (Chicago area only)
http://www.cityofchicago.org/city/en/depts/fss/provdrs/dom_violence/svcs/
domestic_violencehelpline.html
For more information on domestic violence, visit the Illinois Coalition Against Domestic Violence’s Web site at http://www.ilcadv.org or call 217-789-2830.
Sexual Assault
National Sexual Assault Hotline
1-800-656-HOPE
http://www.rainn.org/get-help/national-sexual-assault-hotline
Chicago Rape Crisis Hotline
1-888-293-2080 (Chicago area only)
http://rapevictimadvocates.org/
For more information on sexual assault, visit the Illinois Coalition Against Sexual Assault’s Web site at http://www.icasa.org or call 217-753-4117.
Crime Victim Services
Crime Victims Assistance Line:
1-800-228-3368 (Voice)
1-877-398-1130 (TTY)
Automated Victim Notification (AVN) System
1-866-5-NOTIFY
1-866-566-8439 (Voice)
1-877-502-2423 (TTY)
www.vinelink.com